Your order is on the way!
Click this link to track your order.

Frequency and flavor can be
changed at any time! To edit your subscription, you can log into your account using this link HERE.

Alternatively, you're welcome to reach out to help@hydromate.com regarding any changes you'd like to make, and we can update your subscription on our end.

Write content to help your customers to better understand your products or policies.

We ship all orders as soon
as they are placed. Your package will arrive within 2-5 business days.

We love our products, and we’re sure you will too! Due to the health and sanitary nature of our consumable products, we do not allow for returns. We hope you can understand this policy. We would never want to ship you or someone else a product that was used by someone else.

We know it’s a total bummer when your order is damaged, and we’ve got your back when this happens! Please don’t hesitate to email our support team at help@hydromate.com, and we will do what we can to help. Make sure to include any order details that may help our team look further into your issue.

We love our products and we’re sure you will too! Due to the health and sanitary nature of our consumable products, we do not allow for returns. We hope you can understand this policy. We would never want to ship you or someone else a product that was used by someone else.

Your order is on the way!
Click this link to track your order.

We ship all orders as soon as they are placed. Your package will arrive within 2-5 business days.

We love our products and we’re sure you will too! Due to the health and sanitary nature of our consumable products, we do not allow for exchanges. We hope you can understand this policy. We would never want to ship you or someone else a product that was used by someone else.

We strive to get your order shipped as fast as possible. For that reason, as soon as the order is placed, it is immediately sent to the warehouse to be fulfilled. We are unable to edit orders after they are placed.

We strive to get your order shipped as fast as possible. For that reason, as soon as the order is placed, it is immediately sent to the warehouse to be fulfilled. We are unable to cancel orders after they are placed.

We strive to get your order shipped as fast as possible. For that reason, as soon as the order is placed, it is immediately sent to the warehouse to be fulfilled. We are unable to change the address after an order is placed.

Although your package shows as delivered, it may take an additional 3 days to actually arrive. Please check in your mailbox, and if you live in an apartment, check with the front office/leasing office.

If you are still unable to locate your package, please reach out to HydroMATE Customer Support and they will be able to assist you. Email: help@HydroMate.com

First, navigate to the specific product you want to see the supplement facts for. Then click the plus sign (+) next to 'Supplement Facts'. This will open the supplement facts for that specific product.

First, navigate to the specific product you want to see the ingredients for. Then click the plus sign (+) next to 'Ingredients'. This will open the ingredients for that specific product.

We are proud to say that our Electrolyte Powder is manufactured in the United States!

We recommend mixing each packet with 16-32 ounces of cold water.